Syllabus | COMMUNICATION SKILLS THEORY | B. Pharmacy

 

Course:  B Pharmacy:  Semester: 1st   / 1st     Year

   
 

Name of the Subject COMMUNICATION SKILLS THEORY

   
 

Subject Code: BP105T

   
Units Topics (Experiments) Domain Hours
1

 

 

 

1.1

 

 

 

 

 

 

 

1.2

Communication Skills: Introduction,

Definition, The Importance of Communication,

The Communication Process – Source, Message, Encoding, Channel, Decoding, Receiver, Feedback, Context

Barriers to communication: Physiological Barriers,

Physical Barriers,

Cultural Barriers,

Language Barriers,

Gender Barriers,

Interpersonal Barriers,

Psychological Barriers,

Emotional barriers

Perspectives in Communication: Introduction,

Visual Perception, Language, Other factors affecting our perspective – Past Experiences, Prejudices, Feelings, Environment

Must know Desirable Must know Must know Must know Nice to know Desirable Must know Must know Must know Must know Must know Must know Must know Must know 7
2

 

 

 

 

2.1

 

Elements of Communication: Introduction,

Face to Face Communication –

Tone of Voice,

Body Language (Non-verbal communication), Verbal Communication, Physical Communication

Communication Styles: Introduction, The Communication Styles Matrix with example for each -Direct Communication Style, Spirited Communication Style, Systematic Communication Style, Considerate Communication Style

Desirable Must know Must know Must know Must know Must know Must know 7
3

 

3.1

 

 

 

3.2

Basic Listening Skills: Introduction, Self-Awareness, Active Listening, Becoming an Active Listener, Listening in Difficult Situations

Effective Written Communication: Introduction, When and When Not to Use Written Communication – Complexity of the Topic, Amount of Discussion’ Required, Shades of

Meaning, Formal Communication

Writing Effectively: Subject Lines, Put the Main Point First, Know Your Audience, Organization of the Message

Must know Nice to know Must know Must know Must know Nice to know Must know  
4

4.1

Interview Skills: Purpose of an interview, Do’s and Dont’s of an interview

Giving Presentations: Dealing with Fears,

Planning your Presentation,

Structuring Your Presentation,

Delivering Your Presentation,

Techniques of Delivery

Must know Must know Must know Must know Must know Must know 5
5 Group Discussion: Introduction, Communication skills in group discussion,

Do’s and Dont’s of group discussion

Must know Must know 4

 

 

 

Admission 2017